House cleaning: it’s one of the most time-consuming chores we do. The Bureau of Labor Statistics (BLS) estimates that people spend an average of .46 hours each day cleaning their homes. Over a week, that’s almost seven hours spent cleaning, which could have been spent doing something else. So it’s no surprise that many people hire home cleaning services, instead.
If you’re looking for a house cleaner, but you’ve never worked with one before, your first question is likely how to find a pro you can count on. The answer is simple: by looking for a few vital “tells” that indicate quality.
Here are our top eight:
1. Great reviews
As is true with any professional service, you want to make sure the housecleaner you choose has excellent recommendations from previous customers. Reliable house cleaners will provide you with contacts you can call for a reference. They should also have references on their websites or Facebook pages. Read these carefully, and pay special attention to reviews that call out exceptionally positive or negative experiences.
2. Licenses and insurance
Does the cleaner you choose have the ability to cover the costs of damage done to your home in the event of an accident? Before you hire a cleaner, make sure they have the licenses and insurance required by your state. The cleaner should be willing to provide copies of these documents upon request.
How long has the cleaner been in business? Are there any state or local affiliations or accreditations you should know about? While time in the industry doesn’t always indicate quality, it’s a good sign that the cleaner likes what they do and is good at it.
You don’t want to hire a cleaner who doesn’t offer the services you need. If you’re looking for whole-house deep cleaning, for example, be sure to ask the cleaner how they provide and price these services. A comprehensive services menu is a good sign of a reputable cleaner.
5. Satisfaction guaranteed
Some cleaners offer a satisfaction guarantee. This means they’ll continue to provide service until you are 100% satisfied. So, for example, if the recent cleaning wasn’t up to your liking, you can request that they re-do the service or offer additional services to remedy the problem.
6. High-quality cleaning supplies
Most cleaners bring their cleaning supplies to a job. If this is the case for the home cleaning services you intend to hire, make sure the supplies they use are high-quality and safe. The latter is especially important if you have young children or pets in the home.
You want to hire home cleaning services you trust and feel comfortable with. With this in mind, search for a team that’s personable and friendly. You should feel like you can ask questions and trust the cleaning professional to answer them. While you don’t have to be best friends, a good relationship helps streamline both services and future interactions.
8. Well-defined terms of service
The cleaner you hire should have a professional contract in place. Ideally, the contract should spell out things like the policy around canceling or changing a service, making a payment, and more. Be sure to read the terms of service in full before you agree.
While most home cleaning services providers won’t change their contracts, you are well within your rights to ask about any portions that confuse you, or to attempt to work out an agreement on specific segments of the contract.
Communicating With Your New Home Cleaning Services
Communication is everything when it comes to hiring excellent home cleaning services.
Luckily, Jonny On It makes it easy to talk directly with your cleaning services provider. Whether you’re looking for home cleaning services for the first time, or you’re trying to find a new professional to handle your needs, our convenient app enables you to browse, connect with, and hire professionals right in the platform.
Don’t waste time combing through home services providers you don’t trust – use Jonny On It to find your ideal service professionals today!
Focus KW: home cleaning services